Technical Support

IMPORTANT: Before submitting a support request, you should make sure that you are using the latest version for your program. The latest version number for each package is listed below.

TroopMaster 2008 - Version 4.00f
TroopMaster 2005 - Version 3.04
PackMaster 2008 - Version 4.00b
PackMaster 2006 - Version 3.01e

TroopLedger Millennium - Version 2.11 PackLedger Millennium - Version 2.11

TroopMaster GS - Version 1.10a
TroopMaster AHG - Version 1.00c ADMS - Version 1.01e
MBCounselors - Version 1.05

If your version is older than the version listed above, please download the update for your program from our website to see if this resolves your issue. If you already have the latest version and are still having difficulty, please fill out the form below so that we can assist you. Before submitting a Technical Support request please check both the FAQ's and our User Forum to see if your question has already been answered.
NOTE: If you are reporting a software problem, please include the exact error message, if any.

Name:
Email:
Confirm Email:
Customer Number:
Troop/Crew/PackNumber:
City:
State:
Operating System:
Program Name:
Version Number:	(e.g. 2.01f - If you are not sure of your version number, please check the Help>About dialog in your program)
Question or Problem Description: (Include the exact error message, if any. If you are using DotNet, please state that and indicate whether or not you rent your FTP site from us.)