Remote Technical Support


This support option is only available if you are currently on the phone with one of our support personnel and they have instructed you to visit this web page to allow them direct access to your computer. It cannot be used without first contacting Troopmaster Software by phone and given a valid password and access to use the following form.


User Responsibility: You understand and agree that prior to contacting or allowing Troopmaster Software to perform diagnostic repair on your computer, it is your responsibility to back-up the data, software, information or other files stored on your computer disks and/or drives. You acknowledge and agree that Troopmaster Software shall not be responsible under any circumstance for any loss or corruption of data and/or software.


LIMITATION OF REMEDY: UNDER NO CIRCUMSTANCES SHALL TROOPMASTER SOFTWARE AND/OR ITS THIRD PARTY SERVICE PROVIDER BE LIABLE TO YOU OR ANY OTHER PERSON FOR ANY DAMAGES, INCLUDING WITHOUT LIMITATION, ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, EXPENSES COSTS, PROFITS, LOST SAVINGS OR EARNINGS, LOST OR CORRUPTED DATA, OR OTHER LIABILITY ARISING OUT OF, OR RELATED TO, THE SERVICES PROVIDED BY TROOPMASTER SOFTWARE AND/OR ITS THIRD PARTY SERVICE PROVIDER OR OUT OF THE INSTALLATION, DEINSTALLATION, USE OF, OR INABILITY TO USE YOUR COMPUTER EQUIPMENT, HARDWARE, PERIPHERALS, OR THE NETWORK RESULTING FROM THE SERVICES PROVIDED HEREUNDER.


RELEASE OF LIABILITY: BY CLICKING ANY OF THE LINKS BELOW AND ALLOWING US REMOTE ACCESS TO YOUR SYSTEM, YOU AFFIRMATIVELY RELEASE AND HOLD HARMLESS TROOPMASTER SOFTWARE AND/OR ITS THIRD PARTY SERVICE PROVIDER FROM AND AGAINST ANY LOSS, LIABILITY, OR DAMAGE THAT YOU OR THE OWNER OR LESSEE MAY SUFFER, INCLUDING BUT NOT LIMITED TO ANY LOSS OF ANY DATA AND THE NON-FUNCTIONING OF ANY COMPONENT OR ELEMENT OF YOUR COMPUTER EQUIPMENT OR PERIPHERALS RESULTING FROM TROOPMASTER SOFTWARE AND/OR ITS THIRD PARTY SERVICE PROVIDER'S AGENTS, PARTNERS AND/OR THIRD PARTY SERVICE PROVIDERS, REGARDLESS OF THE WARRANTIES, DISCLAIMERS AND WAIVERS PARTICULAR SERVICE AND SHALL CONSTITUTE LIQUIDATED DAMAGES AND ARE A REASONABLE ESTIMATE OF DAMAGES TO YOU.


Click below and select RUN to start the remote sesson.


Contact Brian       Contact Chad

Contact Kelly       Contact Robert